Quality and Client Service Policy
PEDN Morris trading as Connect Health Services and Elite Hospitality Personnel is committed to providing a professional level of service on supplying a range of staff for health facilities and hospitality services, throughout the Perth metropolitan and also regional Western Australia for a wide range of Clients; ensuring that staff are highly skilled to fulfil industry requirements.
We are committed to implementing and continue to improve quality principles and procedures outlined in documented quality management system based on the requirements of ISO9001.
Business objectives and targets are established by Directors and progress is monitored and communicated to employees. All employees are expected to accept their share of responsibility for identifying clients and relevant interested parties needs and expectations and ensuring that the delivered level of service meets or exceeds these expectations whilst complying with all applicable legal and contractual obligations.
The documented quality management system is regularly reviewed by management to ensure our objectives are being met and that the system is suitable and effectively implemented.
We are committed to continual improvement of quality management system in order to enhance our reputation as a customer focused company.